- Once official shipment‑start notification is issued, we will send you your invoice via the fastest‑available channel including email, WhatsApp or your PayPal account.
- You are normally given one week from the date of this delivery notification to complete your final payment. If full payment is not received via any of the above‑listed methods within this timeframe, the studio reserves the right to treat your order as abandoned, and your deposit will be non‑refundable. Please take careful note of this requirement.
- Long‑term repeat customers who cannot submit final payment immediately due to special circumstances may request a one‑off payment extension as an exception. Should you still fail to settle payment after the extended grace period, your case will be reassessed, and the abandoned‑order policy outlined in clause (2) above will apply.
If your email address has changed, please notify us promptly before shipment or as soon as you receive your final‑payment notice. We will update your contact details to avoid delivery delays.
The above terms are set independently by each artist studio. Our store only acts as an intermediary to relay these rules. Please read this clause carefully to prevent disruptions to your order.